Frequently Asked Question

What are your store hours?

We are generally available Wednesday – Sunday 11:00 – 6:00 however we are by appointment only. You can request an appointment online.

So you’re saying I need an appointment?

Yes. We want to make sure all of our brides are given our undivided attention. We have stylists and dressing rooms held for individual appointments, so we cannot accommodate walk-ins. Just looking for inspiration to start? Only interested in browsing our accessories? Want to take a peek at our sample sale? Not to worry, we invite you to email us at ido@andsomethingblue.com to set up a shorter time slot in order to best accommodate your needs.

How long is an appointment?

Our initial styling appointments are scheduled for one hour, but rest assured that if we run over, we will happily schedule another appointment with you to make sure you are able to try on all the dresses you are interested in. If you think you need more time, you are welcome to schedule a private bridal appointment which lasts 2 hours.

How far in advance do I need to book my appointment?

Typically we book 2 to 3 weeks ahead for a Saturday or Sunday appointment. Book early to guarantee a spot – weekends are in high demand.

Do you offer alterations?

We specialize in Bridal Gowns alterations. We help brides even if they purchase their dresses elsewhere.  Our team has over 30 years of experience. We not only alter your dress but also do creative customization and custom accessories such as veils, belts, cover-ups, and over-skirts, adding straps, sleeves, and beading. We do all kinds of alterations: MOB, MOG, Groom Suite, Bridesmaids… anything!

How far before my wedding should I make an appointment?

Most of our dresses take 5 months or more to order; less than that often incurs a rush fee. In addition to that you will need  2 months for alteration. We suggest setting an appointment at least 8-9 months ahead of your date.

What if I’m getting married in less than 6 months?

Most designers can rush a dress, for an additional fee. We also have a good selection of sample dresses that we sell off the rack. When you make your appointment let us know what you are looking for and we will try our best to find you something great.

Are we allowed to bring champagne?

Yes. The corkage fee is $40. We will provide glasses and a champagne bucket.

 

What is the difference between an ivory/lavender/blueberry/white fitting room?

There is no difference between the rooms. You may book any available.

Each room is designed in a way to offers the maximum privacy for the Bride and her party.

Can I come in early to browse your collection?

Unfortunately, no, our appointments are scheduled back to back and we want all of our brides to have an exclusive experience. We kindly ask that you come at your appointed time.

What should I do if I’m running late?

Our grace period is 15 minutes. We might offer you to reschedule it for a different time. Keep us in the loop and we will do our best to accommodate; we get it- life happens!

What size are your samples?

On average, our sample sizes range from 4-10. But please, do not worry, we have a good selection of dresses sizes 12-18, although not all styles. If you are interested in a specific style in your size, please check with us by email ahead of your appointment.

Also, our stylists have creative ways to make a smaller dress to fit you.  Sometimes it takes a little vision to imagine our gowns in your size. If you are worried about fitting into the samples, make a note when making your appointment. We want everyone to feel comfortable when they are dress shopping, so we can talk through your options before you come in.

Return Policy

All sales are final and cannot be canceled. Unfortunately, due to the special nature of our merchandise, we are unable to accommodate refunds or exchanges under any circumstances. Once an order is placed, our vendors are also unable to cancel, make changes, or modify any order. Before placing your order, please be sure of the style, color, size, and any other specifications before you submit your order. The submission of any order fully acknowledges your agreements to these Terms & Conditions. This also applies to Sample Dresses sold off the rack.

Do you carry the entire collection for each designer?

We do not carry the entire collection from each designer so if there is a specific dress you want to try we can usually arrange to get it on loan for your appointment. We don’t bring in loaner gowns for first appointments. All loaners are subject to availability from the designer. A Bride is expected to pay for a loaner a fee of $150-200 that may be waived in case of purchase of that style. Please, email your request at least two weeks prior to your appointment.

Where can I park?

Metered parking is available along Sacramento Street for two hours intervals. There is also plenty of residential parking in the neighborhood. Please allow extra time to locate a spot and don’t forget some
quarters.

What do I need to bring to my appointment?

You know you can’t wait to put on those Sexy Spanks! We highly recommend a garment that shapes you the way you want on your wedding day. Don’t forget to wear a nude bra and neutral undies. No need to bring your hills for that appointment. We will provide it if needed. Ideas and an open mind are just as important. Visit our websites to select a few of your favorite styles before your appointment. You should also be open to different styles and silhouettes. We can’t tell you how many times we’ve heard, “This is completely different than I pictured, but I LOVE it!”.

How many people can I bring?

We recommend bringing 2-3 maximum; your most trusted friend and/or family member. Remember, the more people you bring, the more opinions you will get. We are also a cozy (yes, small) intimate studio and
really cannot comfortably accommodate seat more than 4 people. If you have a bigger party, please book a Private appointment.

Do you allow children or dogs?

We love kids and puppies! Unfortunately, our bridal studio is not set up for either. The furniture and dresses are extremely delicate and we want your full attention on finding your dream dress!

Can I take pictures?

Yes. In fact, we encourage pictures. We also love seeing your point of view of our lovely little studio. Tag us on Instagram #andsomethingblue or share with your friends and family on Facebook
@AndSomethingBlue.

What is the average price range of your bridal dresses?

Our gorgeous bridal gowns range from $1,800 – $5,500, with the majority of our gowns falling in the $2000- $3500 range. We specialize in finding new up-and-coming designers that are fashion-forward
and yet still reasonable. These prices do not include alterations, but we do have someone great to recommend to you!

Are the dresses custom-made?

The dresses are not made to your exact measurements. You choose a size based on your bust, waist and hip. Since everyone’s body is different, you should expect that alterations will still be needed upon
receiving your dress. We do alterations in-house.

Our seamstress is available on Wednesday and Friday.

Food and makeup.

We are very happy for our Brides and understand they want to celebrate that important moment in their life. But we are a small boutique and don’t have enough space for celebrating. We don’t allow food. We take care of our dresses and want to preserve them for every Bride to try them on. We are located in a very nice neighborhood with plenty of good restaurants where you may celebrate
after.

For the sake of our delicate, painstakingly made gowns, please try to avoid wearing heavy makeup or jewelry that could damage them during your visit. please no spray tans. We ask that you let the stylists
handle the gowns so the responsibility for the dresses is on them.

We are asked all the time…what exactly is a trunk show?

In short, it is an opportunity for bridal boutiques to showcase more of a particular designer’s collection for a weekend. Each designer sends in more sizes, colors and styles that we may not have in the store at all times. The trunk shows only last a couple of days, and appointments fill up quickly, so we recommend you book early if one of your favorite designers is showcasing. When booking a trunk show appointment, you are only seeing dresses from that designer. If you are interested in trying on other styles, we suggest making a Bridal Styling appointment.

Don’t you sell bridesmaid dresses?

No. We are happy to offer an alteration.

3326 SACRAMENTO STREET
SAN FRANCISCO
CA 94117